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frequently asked questions

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Help! My package was stolen/missing! What can be done?
If you believe that your package was stolen/missing, please contact us as soon as possible. Our shipping department will contact the shipping provider to begin an investigation into the matter. If your allegation is determined to be substantial (in your favor), we will permit a ONE TIME reshipping of your order for no additional charge. The reshipped package will require a signature confirmation.

 

Does Sui Generis Beauty offer wholesale options?
Sui Generis Beauty does not offer wholesale at this time..

 

Can I purchase custom and personalized orders for an event?
We love creating custom orders for your special occasions! Whether it is thank you gifts for your wedding party or a special birthday set, Sui Generis Beauty can help! For more information, please contact us.

 

Is Sui Generis Beauty products available for private label use?
Sui Generis Beauty products are NOT available for private label use.

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I love your product(s) so much. Can I resell it? It won't be in your packaging,
I will use my own cute little containers and labels!
Reselling any Sui Generis Beauty product is STRICTLY PROHIBITED. Altering and/or manipulating the original contents and/or packaging of any Sui Generis Beauty product for one's own financial gain is STRICTLY PROHIBITED. Any person, organization, or business found guilty of this practice will be subject to legal action.

Our SGB team routinely monitors all social media and internet activity associated with our name, likeness, product scents, and designs. You won't be able to go undetected for long. Just don't do it.

 

 

 

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© 2024 Sui Generis Beauty, LLC.

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